Effcient architecture supporting 1M+ API calls
Facial recognition based
Fast & Accurate biometric identification using facial images
Platform independent
Works on any Android or iOS device including mobile, tabs
Powering Your Remote
Revolutionize remote operations - enhancing reach and engagement , optimizing staff deployment and enabling remote staff with cutting edge features to improve productivity and client service
Geo spatial tracking
Monitor Remote Workforce
Facial Attendance: Ensures precise time tracking, preventing errors and fraud.
Live Tracking: Managers can see the exact location and status of their field workforce.
Location History: Maintains a comprehensive history of staff movements and locations.
Digital Onboarding: Enables quick and efficient onboarding of new hires.
Facial Attendance
Live Tracking
Time & Task tracking
Boost productivity
Task Tracking: Providing real time visibility into task status and employee performance.
Auto Scheduling: Leverages AI algorithms to create optimal schedules.
Shift & Roster Automation: Automatically generates rosters based on predefined rules and employee preferences.
Payroll automation: Automatically generates payslips and accessible on mobile
Task Tracking
Auto Scheduling
Intelligent Service Management
Manage AMCs, Service Tickets & Technicians
WhatsApp Service Desk: Customers raise service requests directly on WhatsApp. — no calls, no manual entry, no missed requests.
Intelligent Ticket Management: Tickets are created, assigned, escalated and closed digitally.
Digital Service Reports: Field technicians complete service and breakdown reports on mobile.
AMC & Spare Parts Orders: Manage Annual Maintenance Contracts, tand raise spare parts orders directly from the field.
Instant Quotation & Invoicing: Generate and send quotations and GST invoices from the mobile app
Analytics Dashboards
Make data driven decisions
Performance Analytics: Provides real-time performance metrics for individual employees and teams.
Resource Analytics: Analyzes data on resource utilization, helping managers optimize the use of personnel.
Capacity Forecasting: Provides capacity forecasting to predict future resource needs.
Threat Detection: Utilizes AI to detect anomalies in operational data, identifying potential issues.
Capacity Forecasting
Performance Analytics
Sales enablers
Empower Sales Teams
AI Knowledge Bot: Provides instant responses to customer queries, enhancing customer satisfaction and reducing response time.
Sales Analytics: Detailed analytics on conversion rates, sales cycles, and revenue trends. Create custom reports to track specific KPIs.
Expense Management: Automatically tracks and categorizes sales-related expenses. Real-time updates on spending against allocated budgets.
Lead Management: Monitors leads throughout the sales funnel, ensuring no lead is overlooked. Prioritizes and allocates leads.
AI Knowledge Bot
Sales Analytics
Mobile based Communications
Engage Field Teams
Broadcasts and Messaging: Real time communication across field teams
Competency Mapping: Maps out employees' competencies, identifying strengths and areas for improvement.
Mobile-Based Training: Provides training modules accessible via mobile devices. Features interactive and engaging training materials.
Automatic Assessments: Conducts automatic assessments to evaluate employees' progress and skill acquisition.
Mobile-Based Training
Competency Mapping
Multiple Site Operations
Asset & Inventory Management
Centralized Asset Inventory: digital inventory of all company assets with serial numbers, warranty details and asset history
Asset Categories & Structuring: Organize assets by category, department, location or asset type
Asset Maintenance: Preventive maintenance, track servicing history and manage breakdown or repair materials.
Real-Time Asset Tracking: Monitor asset availability, usage status, assigned users and maintenance progress
Better Asset Visibility
Reduced Asset Losses
Industries We Serve
Experience innovation with our top-tier product, featuring state-of-the-art AI/ML technology and real-time data analytics to empower you with smarter, more informed decision-making
Flexible plans to suit your business needs
Flexible Pay-As-You-Go Model
We offer pay-as-you-go models, allowing you to add users as needed and adjust billing accordingly for the remainder of your contract.
Efficient Support
Our team is committed to providing quick and effective responses to all inquiries during business hours.
FAQs
Listing the most commonly asked questions. For further queries, please contact us
What mobile and web devices & platforms does Optick support?
Do I need to purchase hardware to be able to use Optick?
What support is available for customers?
How do I onboard users?
Can I integrate Optick with existing devices or other software?
Does Optick work without internet?
Blogs
